Davis M. Woodruff, PE, CMC

•  9 Elements of an Effective Quality Management System

1. Management Involvement
2. Simple and easy to use documentation
3. Clearly specified requirements
4. Incoming Materials and Supplier Management
5. Process Capability and Control
6. Measuring System
7. Process and Product Audits
8. Continual Improvement
9. Customer Focus
    

•  10 Ways to Overcome Barriers to Quality

1. Show what is expected
2. Involve people
3. Take a long term approach
4. Make Quality a priority in decision making
5. Focus on teamwork
6. Train thoroughly and effectively
7. Use a problem solving process
8. Communicate clearly
9. Encourage
10. Be willing to try different methods and approaches
     

•  7 Questions for Continual Improvement

1. What is the work being done now in this process?
2. How is the work being done now?
3. What is the work to be done in this process?
4. How will the work be done?
5. How well is the work being done?
6. How can the work be done better?
7. What are you going to do about it?